Privacy Policy

At SR Security Services, we recognise the importance of privacy protection. The following outlines our policy. Please read it very carefully, as it summarises how we at SR Security Services Limited will treat your personal data.

The data that you send to us will only be used as specified below, and will not be abused in any way. This includes information sent via mail, phone conversation, fax, email or in our online forms.

We will not sell, trade, distribute, post or manage your private information freely and illegally. We at SR Security Services Limited assure you that your information will be used in a legal business manner, and that it will be used as specified below, and with your consent.

Please be advised that our privacy policy may be amended from time to time.

When Do We Collect Your Data?

Your data will be collected when you:

  • Request information via email or through the website
  • Speak to our representative on the phone
  • Submit your information using our online careers form

When Do We Use Your Data?

  • To send you updates and events (newsletter)
  • To reply to your queries promptly, via any of the communication methods we've highlighted

Your Consent is Important to Us

By disclosing your personal data to us via the website, by mail, email or by telephone, you consent to the collating, storing, and processing of your personal data by SR Security Services Limited in the manner as set out in this privacy policy.

GDPR Statement and Privacy Notice

In May 2018, the EU General Data Protection Regulation (GDPR) replaces the existing 1995 EU Data Protection Directive (European Directive 95/46/EC).

SR Security Services Ltd aims to comply with the GDPR regulations as a data processor and controller where applicable. Working alongside its employees, clients and their employees and suppliers it will comply when the GDPR legislation takes effect on 25th May 2018.

Collecting your Personal Information

  • We will obtain personal data about you, including but not limited to: your name, email, postal address, telephone number(s) i.e. your contact details, whenever you complete an online form or make a telephone enquiry; in general, all data required by SR Security Services Ltd to offer you its products or services within the scope of and based on the agreement concluded between SR Security Services Ltd and you/your employer.
  • We collect and store information when you visit our website and, this may include using cookies and similar technologies to monitor site performance and build a profile of our users. When you interact with our services we may identify, for example:
    • how many times you visit;
    • what pages you go to within our website(s);
    • your IP address;
    • the originating domain name of your internet provider; o identifies your browser or device.
  • Cookies do lots of different jobs, like helping us understand how our website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
  • You can set your browser to block or disable cookies.

Use of your Personal Information

  • We use your personal information for the following purposes:
  • to facilitate the provision of products and services you or your employer have requested;
  • to help us identify you and any accounts you or your employer hold with us;
  • undertaking credit checks;
  • administration;
  • research and statistical analysis;
  • marketing;
  • fraud prevention and detection;
  • billing and order fulfilment;
  • improving our services.

Disclosure of your Personal Information

SR Security Services Ltd does not and will not sell, rent or trade your personal information. We only forward your personal data to third parties; (i) in cases specified in these conditions, (ii) in accordance with the agreement concluded with you or your employer, and (iii) in the cases specified below:

  • to third parties that process your personal data on our behalf (e.g., hosting partners);
  • to third parties that supply products or services to you on our behalf within the context of your use of agreement with SR Security Services Ltd;
  • to third parties that perform creditworthiness checks or record payment behaviour on our behalf;
  • to public authorities, courts, police authorities and judicial services that request the data from us or when we are required to do so by law;
  • to your employer – as the lessee of the vehicle that you are using;
  • to any third party to which we assign our rights and obligations;

Access to your Personal Information

You have the right to request access to any personal data we may hold about you and, to ascertain the accuracy of that information. To apply for a ‘Subject Access Request’, an individual must:

  • make the request in writing to: Managing Director, SR Security Services Ltd, 16 Waters Edge Business Park, Modwen Road, Salford M5 3EZ.
  • supply information to prove who they are to eliminate the risk of unauthorised disclosure.
  • supply appropriate information to help us locate the required information.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data; erased or rectified/amended. If your employer has an agreement who SR Security Services Ltd has a responsibility to process your data, we request that you first discuss this with your employer. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Security of your Personal Information

SR Security Services Ltd strictly protects the security of your personal information and honours choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored on secure servers that are housed in controlled environments to protect against loss, misuse or alteration of your information. All countries in the European Economic Area (EEA), which includes the UK, have similar standards of legal protection for your personal information. We may run your accounts and provide other services from centres outside the EEA (such as the USA and India) that do not have a similar standard of data protection laws to the UK. We shall take all measures that could reasonably be required to ensure that your personal data is processed in accordance with applicable legislation. SR Security Services Ltd will only store your personal data for as long as is necessary for fulfilling the purpose for which the data was collected and for meeting legal, regulatory and/or internal requirements.

Data Retention

SR Security Services Ltd would keep data on file for a period of 7 years unless otherwise stipulated. Data would be hard erased after this time unless the data subject requests otherwise. Data subjects have the right to request personal data on them in a portable format. Data subjects must request by letter stipulating what data they would like to access to, and this will be processed within 1 calendar month. We would send confirmation of this either by email or letter (whichever is most appropriate). If data has been deleted, erased or otherwise irretrievable the subject will also be informed of this.

Data Deletion

SR Security Services Ltd aim to keep data on file for a period of 7 years unless otherwise stipulated. Data would be hard erased after this time unless the subject of the data requests otherwise or has been engaged with during this time and data on them is necessary for archiving purposes in the public interest. Subjects of data have the right to be forgotten and erased from records upon request. Subjects must request their data by letter stipulating what data they would like erased and this will be processed within 1 calendar month. We would send confirmation of this either by email or letter. SR Security Services Ltd aim to deliver great service. We want to gain the trust of our employees and data subjects and aspire to treat data collected on them with integrity and respect. We would continue to improve and change operations where necessary to comply with new legislation. Internally SR Security Services Ltd review the systems in place and aim to improve this continuously. This statement aims to outline SR Security Services Ltd’s GDPR strategy and policies surrounding data control and processing.

This document is provided as of May 2018, for informational purposes to explain SR Security Services Ltd’s stance on GDPR legislation and compliance. It is subject to change or removal without notice an updated copy will always be available on our website at www.srsecurityservices.co.uk